Instructor Terms

This Privacy Policy was last updated on April 19, 2021.

As an instructor, you are responsible for all content that you post, including lectures, quizzes, coding exercises, practice tests, assignments, resources, answers, course landing page content, labs, assessments, and announcements ("Submitted Content")

You represent and warrant that:

• you will provide and maintain accurate account information;
• you own or have the necessary licenses, rights, consents, permissions, and authority to authorize Sofia to use your Submitted Content as specified in these Terms and the Terms of Use;
• your Submitted Content will not infringe or misappropriate any third party's intellectual property rights;
• you have the required qualifications, credentials, and expertise (including education, training, knowledge, and skill sets) to teach and offer the services that you offer through your Submitted Content and use of the Services; and
• you will ensure a quality of service that corresponds with the standards of your industry and instruction services in general.

You agree to abide by Sofia's Trust & Safety policies, Restricted Topics policy, and other content quality standards or policies prescribed by Sofia from time to time. You should check these policies periodically to ensure that you comply with any updates to them. You understand that your use of the Services is subject to Sofia's approval, which we may grant or deny at our sole discretion.

We reserve the right to remove content, suspend payouts, and/or ban instructors for any reason at any time, without prior notice, including in cases where:

• an instructor or content does not comply with our policies or legal terms (including the  Terms of Use );
• content falls below our quality standards or has a negative impact on the student experience;
• an instructor engages in behavior that might reflect unfavorably on Sofia or bring Sofia into public disrepute, contempt, scandal, or ridicule;
• an instructor engages the services of a marketer or other business partner who violates Sofia's policies; 
• an instructor uses the Services in a way that constitutes unfair competition, such as promotion of their off-site business in a way that violates Sofia’s policies; or
• as determined by Sofia in its sole discretion.

The Sofia platform allows you to add other users as co-instructors or teaching assistants for Submitted Content that you manage, and you are required to comply with our Co-Instructor Rules and Guidelines when taking such actions. By adding a co-instructor or teaching assistant, you understand that you are authorizing them to take certain actions that affect your Sofia account and Submitted Content. Violations of Sofia’s terms and policies by your co-instructor or teaching assistant may also impact your Sofia account and Submitted Content. Sofia is not able to advise on any questions or mediate any disputes between you and your co-instructors. If your co-instructors have an assigned revenue share, their share will be paid out of your earned revenue share based on the ratios we have specified with you as of the date of the purchase.

Instructors don't have a direct contractual relationship with students, so the only information you'll receive about students is what is provided to you through the Services. You agree that you will not use the data you receive for any purpose other than providing your services to those students on the Sofia platform, and that you won't solicit additional personal data or store students' personal data outside the Sofia platform. You agree to indemnify Sofia against any claims arising from your use of students' personal data.

We partner with anti-piracy vendors to help protect your content from unauthorized use. To enable this protection, you hereby appoint Sofia and our anti-piracy vendors as your agents for the purpose of enforcing copyrights for each of your content, through notice and takedown processes (under applicable copyright laws like the Digital Millennium Copyright Act) and for other efforts to enforce those rights. You grant Sofia and our anti-piracy vendors primary authority to file notices on your behalf to enforce your copyright interests.

You agree that Sofia and our anti-piracy vendors will retain the above rights unless you revoke them by sending an email to support@gotosofia.com with the subject line: "Revoke Anti-Piracy Protection Rights" from the email address associated with your account. Any revocation of rights will be effective 48 hours after we receive it.

When creating Submitted Content available for purchase on Sofia, you will be prompted to insert a regular price ("Regular Price") for your Submitted Content. You may also choose to offer your Submitted Content for free. And you will also be given the opportunity to participate in certain promotional campaigns under the terms of our Promotions Policy ("Promotional Campaigns").

If you do not wish to participate in any Promotional Campaigns, we will list your Submitted Content for the Regular Price. If you wish to participate in a Promotional Program, we may set a different discounted price or list price for your Submitted Content as described in the Promotions Policy.

When a student purchases using a foreign currency, we will convert the relevant Regular Price or Promotional Campaign price into the student's applicable currency using a system-wide foreign currency conversion rate set by Sofia by the end of the month.

You give us permission to share your Submitted Content for free with our employees, with selected partners, and in cases where we need to restore access to accounts who have previously purchased your Submitted Content. You understand that you will not receive compensation in these cases.

If a student purchases a product or service in a country that requires Sofia to remit national, state, or local sales or use taxes, value added taxes (VAT), or other similar transaction taxes ("Transaction Taxes"), under applicable law, we will collect and remit those Transaction Taxes to the competent tax authorities for those sales. We may increase the sale price at our discretion where we determine that such taxes may be due.

Sofia offers several optional marketing campaigns (Promotional Campaigns) in which you can choose to participate, as detailed in our Promotions Policy. These campaigns can help increase your revenue potential on Sofia by finding the optimal price point for your Submitted Content.

There is no up-front cost to participate in these campaigns, and you can modify your participation status at any time, though changes you make will not apply to currently active campaigns and certain campaigns may have additional requirements on termination.

When a student purchases your Submitted Content, we calculate the gross amount of the sale as the amount actually received by Sofia from the student ("Gross Amount"). From this, we subtract any Transaction Taxes and any amounts paid to third parties in connection with the Promotional Campaigns to calculate the net amount of the sale ("Net Amount").

Of the Net Amount your revenue share will be 80% less any applicable deductions, such as student refunds. If we change this payment rate, we will provide you 30 days notice using prominent means, such as via email or by posting a notice through our Services.

If you participate into any of the Promotional Campaigns, the relevant revenue share may be different and will be as specified in the Promotions Policy.

Sofia makes all instructor payments based on U.S. dollars (USD) regardless of the currency with which the sale was made. Sofia is not responsible for your foreign currency conversion fees, wiring fees, or any other processing fees that you may incur. Your revenue report will show the sales price (in local currency) and your converted revenue amount (in USD).

The Sofia platform allows you to generate coupon codes and referral links to offer certain items of your Submitted Content to students at a discount, at Sofia’s current price, or for free, as permitted within the Services. These coupon codes and referral links are subject to limits, and you may not sell them on third-party websites or otherwise offer them in exchange for compensation.

Where a student applies your coupon code or referral link at checkout, your revenue share will be 80% of the Net Amount less any applicable deductions, such as student refunds.

For us to pay you in a timely manner, you must own a Pagadera wallet or bank account in Curacao (for Curacao residents only) and must keep us informed of the correct email associated with your account.

You understand and agree that you are ultimately responsible for any taxes on your income.

Payment will be made within 14 days of the end of the month in which (a) we receive the fee for a course or (b) the relevant course consumption occurred.

As an instructor, you are responsible for determining whether you are eligible to be paid by a company in Curacao. We reserve the right not to pay out funds in the event of identified fraud, violations of intellectual property rights, or other violations of the law.

If we cannot settle funds into your payment account after the period of time set forth by your state, country, or other government authority in its unclaimed property laws, we may process the funds due to you in accordance with our legal obligations, including by submitting those funds to the appropriate government authority as required by law.

You acknowledge and agree that students have the right to receive a refund, as detailed in the Terms of Use. Instructors will not receive any revenue from transactions for which a refund has been granted under the Terms of Use.

If a student asks for a refund after we have paid the relevant instructor payment, we reserve the right to either (1) deduct the amount of the refund from the next payment sent to the instructor or (2) where no further payments are due to the instructor or the payments are insufficient to cover the refunded amounts, require the instructor to refund any amounts refunded to students for the instructor's Submitted Content.

While you are a published instructor and subject to the requirements below, you may use our trademarks where we authorize you to do so.

You must:

• only use the images of our trademarks that we make available to you, as detailed in any guidelines we may publish;
• only use our trademarks in connection with the promotion and sale of your Submitted Content available on Sofia or your participation on Sofia; and
• immediately comply if we request that you discontinue use.

You must not:

• use our trademarks in a misleading or disparaging way;
• use our trademarks in a way that implies that we endorse, sponsor, or approve of your Submitted Content or services; or
• use our trademarks in a way that violates applicable law or in connection with an obscene, indecent, or unlawful topic or material.

Instructions on how to delete your instructor account you can find at this link. We will use commercially reasonable efforts to make any remaining scheduled payments that are owed to you before deleting your account. You understand that if students have previously enrolled in your Submitted Content, your name and that Submitted Content may remain accessible to those students after your account is deleted. If you need help or encounter difficulty deleting your account, you can contact us via our Support.

From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and Sofia reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.

Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

If you have any questions, concerns, or disputes regarding our Instructor Terms, please feel free to contact our support Team at support@gotosofia.com with the subject line : "Instructors Terms" from the email address associated with your account (to be). We would love to hear your questions, concerns, and feedback about our Terms. We are happy to serve!

Thank you to be part of sharing and growing knowledge with Sofia .