Every organization has its own strategy and its own use cases, but to give you an impression of the most common use cases that may apply for you are listed s follows:
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Customer training : A common use case is for organizations to provide training to customers. This is especially common for software and technology companies who need to effectively onboard users so they can use their product. Ongoing customer training will also provide more value to customers and prevent customer churn.
Employee onboarding : Perhaps the most popular use case is to act as a corporate training provider that supports new employees with their initial onboarding so that they can ramp quickly and start earning their keep around the office!
Employee development and retention : This use case is to support the talent management and training and development of current employees. Within SOFIA, courses can be assigned to ensure employees acquire the right job skills, are informed about product changes, and are up-to-date on compliance training, to name just a few.
Compliance training : SOFIA can be used to make sure employees receive any mandated training, and manage recurring certification and training programs. This centralized approach mitigates risk and helps to avoid any potential regulatory compliance issues.
Partner training : SOFIA can also be leveraged to train an organization’s partners and channels (e.g., resellers). This is a great way to enhance your partnership programs and provide more value to partners.
Member training  : SOFIA can also commonly be used to amplify membership value by creating centralized training content and facilitating engagement among your members with digital learning.